Microsoft bakes ChatGPT-like tech into search engine Bing

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Microsoft is using technology like ChatGPT in its search engine Bing

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Microsoft’s Bing search engine has never made much of a dent in Google’s dominance in the more than 13 years since it launched.

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Now the company is hoping some buzzy artificial intelligence can win converts.

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Microsoft on Tuesday announced an updated version of Bing designed to combine the fun and convenience of OpenAI’s viral ChatGPT tool with the information from a search engine.

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Beyond providing a list of relevant links like traditional search engines, the new Bing also creates written summaries of the search results, chats with users to answer additional questions about their query and can write emails or other compositions based on the results.

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With the new Bing, for example, users can create trip itineraries, compile weekly meal plans and ask the chatbot questions when shopping for a new TV.

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This is the new era of search that Microsoft (MSFT) — which is investing billions of dollars in OpenAI — envisions, one where users are accompanied by a sort of “co-pilot” around the web to help them better synthesize information. 

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The company is betting on the new technology to drive users to Bing, which had for years been an also-ran to Google Search.

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Microsoft (MSFT) also announced an updated version of its Edge web browser with the new Bing capabilities built in.

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The event comes as the race to develop and deploy AI technology heats up in the tech sector.

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Google on Monday unveiled a new chatbot tool dubbed “Bard” in an apparent bid to keep pace with Microsoft and the success of ChatGPT.

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Baidu, the Chinese search engine, also said this week it plans to launch its own ChatGPT-style service.

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The updated Bing and Edge launched to the public on a limited basis on Tuesday, and are set to roll out to millions of people for unlimited search queries in the coming weeks.

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 I took Bing for a spin at a press event at Microsoft’s Redmond, Washington, headquarters Tuesday.

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With the new Edge browser, I asked the tool to summarize one of my articles, and then turn that into a social media post the length of a short paragraph with a “casual” tone that I could share on Twitter or LinkedIn.

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